| About closing/deactivation of your Capital One account: We recently received a request to close your Capital One account. To ensure the security of your account, we kindly ask you to confirm whether you initiated this request within 24 hours. To proceed, you will be required to verify your identity to confirm your request. If you initiated this request: Your account will be closed, and any available balance will be mailed to you via check within seven (7) business days. If you did not initiate this request: We will implement additional security measures to protect your account. |
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